These terms are an agreement between you (the business that registers an account) and SJ Tech, operator of Smart Jewelry POS. By creating an account or using the service, you agree to them. If you do not agree, do not use the service.
1. The service
Smart Jewelry POS is cloud software for jewelry businesses: point of sale, inventory, weight-based pricing using metal rates, invoicing, customer and vendor accounts, reports and related features. We may improve, change or add features over time.
2. Your account
- You must give accurate business and contact details when you register, and keep them up to date.
- You are responsible for the users you add, their access levels, and everything done under your account.
- Keep passwords private. Tell us straight away at support@smartjewelrypos.com if you think your account has been accessed without permission.
- You must be at least 18 and authorised to act for the business you register.
3. Free trial
New accounts get a 30-day free trial with no card required. At the end of the trial, you need to choose a paid plan to keep using the service. If you don’t, your account is locked and your data is handled as described in our Refund & Cancellation Policy.
4. Plans, prices and payment
- Plans, prices and limits (such as number of stores, users and products) are shown on our Pricing page. Prices are in Pakistani Rupees (PKR).
- Subscriptions are billed monthly in advance. We email an invoice before each renewal.
- Card payments are processed by Bank Alfalah. We do not store card details.
- If a payment is not made by its due date, we may suspend your account until it is paid.
- We may change prices with at least 30 days’ email notice. The new price applies from your next renewal after the notice period.
- Cancellations and refunds follow our Refund & Cancellation Policy, which forms part of these terms.
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5. Your data
- You own the data you enter, including your customers’ details.
- You give us permission to store and process it only to provide the service, as described in our Privacy Policy.
- You are responsible for having the right to record your customers’ details, and for handling them lawfully.
- You can ask for an export of your data at any time while your account is active, and for 30 days after it ends.
6. Acceptable use
You must not:
- use the service for anything illegal, including fraud, money laundering or selling stolen goods;
- try to access other subscribers’ data, or test, probe or attack our systems;
- copy, resell or rent out the service, or reverse-engineer it;
- upload harmful code, or content that is unlawful or infringes others’ rights;
- share one account between separate businesses to get around plan limits.
We may suspend or close accounts that break these rules. Where the breach is serious, we may do so without notice and without a refund
7. Prices, rates and tax figures
The software calculates prices, taxes and totals from the metal rates, settings and entries you provide. Metal rates fetched from outside sources may be delayed or wrong. You are responsible for checking rates, prices and tax figures before you finalise an invoice, and for your own tax filings.
8. Availability and support
We aim to keep the service available at all times, but we do not guarantee it will be uninterrupted or error-free. We may carry out maintenance, where possible outside business hours. Support is provided by email and phone during our support hours.
9. Limitation of liability
- The service is provided “as is”. To the extent the law allows, we are not liable for indirect losses, such as lost profits, lost sales or lost business opportunities.
- Our total liability for any claim is limited to the subscription fees you paid us in the 3 months before the claim arose.
- Nothing in these terms limits liability that cannot be limited under Pakistani law.
10. Ending the agreement
You can cancel at any time, as set out in the Refund & Cancellation Policy. We can end the agreement with 30 days’ notice, or immediately if you seriously breach these terms. Sections 5, 7 and 9 continue after the agreement ends.
11. Changes to these terms
We may update these terms. We will change the “Last updated” date and email account owners about significant changes at least 14 days before they take effect. Continuing to use the service after that means you accept the updated terms.
12. Governing law
These terms are governed by the laws of Pakistan. Disputes will be handled by the courts of Islamabad, Pakistan.
13. Contact
SJ Tech (Smart Jewelry POS), Fourth Floor, Beacon One, Plot 18, Street 10, Bahria Paradise Commercial, Phase 4, Islamabad, Pakistan | Phone: +92 309 5534555 | Email: support@smartjewelrypos.com
